Knowledge Base Example

Use eziwiki to create a comprehensive team knowledge base.
Use Cases
- Internal Documentation - Company processes and policies
- Onboarding - New employee resources
- Troubleshooting - Common issues and solutions
- Best Practices - Team standards and guidelines
- FAQs - Frequently asked questions
Example Structure
typescript
navigation: [
{
name: '🏠 Welcome',
path: 'intro',
},
{
name: '🎯 Getting Started',
color: '#dbeafe',
children: [
{ name: 'New Employee Onboarding', path: 'onboarding/new-employee' },
{ name: 'Team Structure', path: 'onboarding/team-structure' },
{ name: 'Tools & Access', path: 'onboarding/tools-access' },
{ name: 'First Week Checklist', path: 'onboarding/first-week' },
],
},
{
name: '📋 Processes',
color: '#fef3c7',
children: [
{ name: 'Code Review', path: 'processes/code-review' },
{ name: 'Deployment', path: 'processes/deployment' },
{ name: 'Bug Reporting', path: 'processes/bug-reporting' },
{ name: 'Feature Requests', path: 'processes/feature-requests' },
],
},
{
name: '💻 Development',
color: '#e9d5ff',
children: [
{ name: 'Setup Guide', path: 'development/setup' },
{ name: 'Coding Standards', path: 'development/coding-standards' },
{ name: 'Git Workflow', path: 'development/git-workflow' },
{ name: 'Testing', path: 'development/testing' },
],
},
{
name: '🔧 Troubleshooting',
color: '#fecaca',
children: [
{ name: 'Common Issues', path: 'troubleshooting/common-issues' },
{ name: 'Database Problems', path: 'troubleshooting/database' },
{ name: 'Build Errors', path: 'troubleshooting/build-errors' },
{ name: 'Production Issues', path: 'troubleshooting/production' },
],
},
{
name: '❓ FAQ',
color: '#d1fae5',
children: [
{ name: 'General', path: 'faq/general' },
{ name: 'Technical', path: 'faq/technical' },
{ name: 'HR & Benefits', path: 'faq/hr-benefits' },
],
},
];Example Pages
Onboarding Page
markdown
---
title: New Employee Onboarding
description: Welcome to the team! Here's everything you need to get started.
---
# New Employee Onboarding
Welcome to the team! 🎉
## First Day
### Morning
- [ ] Meet with your manager
- [ ] Get your laptop and equipment
- [ ] Set up your workspace
- [ ] Complete HR paperwork
### Afternoon
- [ ] IT setup and account creation
- [ ] Team introduction meeting
- [ ] Office tour
- [ ] Review this knowledge base
## First Week
### Access & Tools
Get access to:
- [ ] GitHub organization
- [ ] Slack workspace
- [ ] Email account
- [ ] Project management tool
- [ ] Design tools (Figma)
- [ ] Cloud services (AWS)
See [Tools & Access](/onboarding/tools-access) for detailed setup instructions.
### Learning
- [ ] Read [Coding Standards](/development/coding-standards)
- [ ] Review [Git Workflow](/development/git-workflow)
- [ ] Understand [Code Review Process](/processes/code-review)
- [ ] Learn [Deployment Process](/processes/deployment)
### First Tasks
Your manager will assign you some starter tasks:
1. Set up local development environment
2. Fix a small bug
3. Add a small feature
4. Submit your first pull request
## Resources
- [Team Structure](/onboarding/team-structure)
- [Development Setup](/development/setup)
- [FAQ](/faq/general)
## Questions?
Don't hesitate to ask! We're here to help.
- **Slack**: #new-employees
- **Email**: hr@company.com
- **Manager**: Your manager's contactProcess Documentation
markdown
---
title: Code Review Process
description: How we review code at our company
---
# Code Review Process
All code changes must be reviewed before merging to main.
## Creating a Pull Request
### 1. Create a Branch
\`\`\`bash
git checkout -b feature/your-feature-name
\`\`\`
### 2. Make Your Changes
Write clean, tested code following our [Coding Standards](/development/coding-standards).
### 3. Commit Your Changes
\`\`\`bash
git add .
git commit -m "feat: add user authentication"
\`\`\`
Use [Conventional Commits](https://www.conventionalcommits.org/):
- `feat:` - New feature
- `fix:` - Bug fix
- `docs:` - Documentation
- `refactor:` - Code refactoring
- `test:` - Adding tests
### 4. Push and Create PR
\`\`\`bash
git push origin feature/your-feature-name
\`\`\`
Create a pull request on GitHub with:
- **Title**: Clear, descriptive title
- **Description**: What changed and why
- **Screenshots**: For UI changes
- **Testing**: How to test the changes
## PR Template
\`\`\`markdown
## What Changed
Brief description of the changes.
## Why
Explanation of why this change is needed.
## How to Test
1. Step 1
2. Step 2
3. Expected result
## Screenshots
(If applicable)
## Checklist
- [ ] Tests added/updated
- [ ] Documentation updated
- [ ] No console errors
- [ ] Follows coding standards
\`\`\`
## Review Process
### For Authors
- Respond to feedback promptly
- Make requested changes
- Re-request review after changes
- Don't merge your own PRs
### For Reviewers
- Review within 24 hours
- Be constructive and kind
- Test the changes locally
- Approve when satisfied
## Review Checklist
- [ ] Code follows our standards
- [ ] Tests are included
- [ ] No obvious bugs
- [ ] Performance is acceptable
- [ ] Security considerations addressed
- [ ] Documentation updated
## Approval Requirements
- **Small changes**: 1 approval
- **Medium changes**: 2 approvals
- **Large changes**: 2+ approvals + architect review
## After Approval
1. Squash and merge
2. Delete the branch
3. Deploy to staging
4. Test in staging
5. Deploy to production
## Related
- [Git Workflow](/development/git-workflow)
- [Deployment Process](/processes/deployment)
- [Coding Standards](/development/coding-standards)Troubleshooting Guide
markdown
---
title: Common Issues
description: Solutions to frequently encountered problems
---
# Common Issues
Quick solutions to common problems.
## Development Environment
### Port Already in Use
**Problem**: `Error: Port 3000 is already in use`
**Solution**:
\`\`\`bash
# Find process using port 3000
lsof -i :3000
# Kill the process
kill -9 <PID>
# Or use a different port
PORT=3001 npm run dev
\`\`\`
### Module Not Found
**Problem**: `Error: Cannot find module 'xyz'`
**Solution**:
\`\`\`bash
# Clear cache and reinstall
rm -rf node_modules package-lock.json
npm install
\`\`\`
### Git Merge Conflicts
**Problem**: Merge conflicts when pulling
**Solution**:
\`\`\`bash
# Stash your changes
git stash
# Pull latest changes
git pull origin main
# Apply your changes
git stash pop
# Resolve conflicts manually
# Then commit
git add .
git commit -m "Resolve merge conflicts"
\`\`\`
## Database
### Connection Refused
**Problem**: `Error: Connection refused to database`
**Solution**:
1. Check if database is running:
\`\`\`bash
# PostgreSQL
pg_isready
# MySQL
mysqladmin ping
\`\`\`
2. Check connection string in `.env`
3. Verify database credentials
4. Check firewall settings
### Migration Failed
**Problem**: Database migration fails
**Solution**:
\`\`\`bash
# Rollback last migration
npm run migrate:rollback
# Fix the migration file
# Run again
npm run migrate
\`\`\`
## Build & Deployment
### Build Fails
**Problem**: `npm run build` fails
**Solution**:
1. Check for TypeScript errors:
\`\`\`bash
npm run type-check
\`\`\`
2. Check for linting errors:
\`\`\`bash
npm run lint
\`\`\`
3. Clear build cache:
\`\`\`bash
rm -rf .next out
npm run build
\`\`\`
### Deployment Fails
**Problem**: Deployment to production fails
**Solution**:
1. Check deployment logs
2. Verify environment variables
3. Test build locally:
\`\`\`bash
npm run build
npm run start
\`\`\`
4. Contact DevOps team if issue persists
## Still Stuck?
- **Slack**: #engineering-help
- **Email**: engineering@company.com
- **Escalate**: Contact your team leadBenefits for Knowledge Bases
Centralized Information
All team knowledge in one place.
Easy to Update
Anyone can contribute and update docs.
Version Control
Track changes and see who updated what.
Searchable
Find information quickly.
Always Available
Static site means no downtime.